tag:blogger.com,1999:blog-7108526847308797407.post2993530666292060145..comments2023-08-10T14:57:10.932+01:00Comments on STL Distribution: STL Distribution System UpdateTrust Media Blog Teamhttp://www.blogger.com/profile/01084616784716797720noreply@blogger.comBlogger8125tag:blogger.com,1999:blog-7108526847308797407.post-89982781884912992932009-03-24T14:00:00.000+00:002009-03-24T14:00:00.000+00:00Hi JohnSorry about the delay in coming back to you...Hi John<BR/><BR/>Sorry about the delay in coming back to you on this issue. I will speak to our IT department and SAP consultants and get you an answer to your query asap.<BR/><BR/>Warm Regards<BR/><BR/>STL Blog TeamTrust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-16621476674925824942009-03-24T09:11:00.000+00:002009-03-24T09:11:00.000+00:00Any chance of a response to the above post about b...Any chance of a response to the above post about backorders as an excel file?John Duncanhttps://www.blogger.com/profile/07606163031217539914noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-65091150747824073882009-03-03T11:29:00.000+00:002009-03-03T11:29:00.000+00:00Thanks for bringing this issue up, Alison - a peri...Thanks for bringing this issue up, Alison - a periodic backorder list is certainly something I have been missing. <BR/><BR/>Personally I wonder if it is (or will be) possible to get this by e-mail on a regular basis as an excel file. I have requested these and got them on an occasional basis. I find this useful as it can be re-sorted alphabetically, unnecessary columns eliminated. etc. <BR/><BR/>Can this be done on a regular basis, STL?John Duncanhttps://www.blogger.com/profile/07606163031217539914noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-5891024858496779202009-03-03T10:19:00.000+00:002009-03-03T10:19:00.000+00:00Hi AlisonWe have been testing the periodic backord...Hi Alison<BR/><BR/>We have been testing the periodic backorder list sent with your invoice and expect to implement it during the course of March.<BR/><BR/>Kind Regards<BR/><BR/>STL Blog TeamTrust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-39226464612782483302009-02-28T10:30:00.000+00:002009-02-28T10:30:00.000+00:00A few things:1) I sent a third order through the w...A few things:<BR/>1) I sent a third order through the website and then sent a chase email through the website - I have had no reply and no order!<BR/>Can you fix the problem that keeps automatically defaulting web orders to backorders and not releasing them and can you fix the problem that means no one responds to email queries sent through the system. My order by the way was sent on thursday!! Please can you ensure it's here by Monday. I shouldn't have to keep phoning you to get a response and my order!<BR/><BR/>2) Like Gareth can I have some sort of email update - and no I haven't receieved one.<BR/><BR/>3) I see no notice of my rep having been made redundant - any chance of finding out if that's just my rep, a lot of reps, or if I am getting a new rep or some sort of new system cause if you are relying on web systems well they ain't working - oh and I liked my rep a lot! and as you seem to have already sacrificed working systems, sacrificing working people is not a good idea either.UnicorntreebooksBosshttps://www.blogger.com/profile/10379548766413689151noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-63024289203768081522009-02-28T09:03:00.000+00:002009-02-28T09:03:00.000+00:00I am wondering when you will be able to issue a mo...I am wondering when you will be able to issue a monthly backorder list as you used to under the old system? Alison BradleyAlison Bradleyhttps://www.blogger.com/profile/17960778428444665875noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-50937078219378244032009-02-27T19:19:00.000+00:002009-02-27T19:19:00.000+00:00Email just received. ThanksEmail just received. ThanksMemberhttps://www.blogger.com/profile/18385651290213494044noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-71652031612548549562009-02-26T23:18:00.000+00:002009-02-26T23:18:00.000+00:00Dear STL Blog Team,Can this sort of information be...Dear STL Blog Team,<BR/><BR/>Can this sort of information be sent to us customers by email rather than just be posted on this blog? (If it has then I've missed it).<BR/><BR/>You've trained us to expect an email or letter with system updates - these are better because they get to the right people within a short space of time. <BR/><BR/>Thanks<BR/>GarethMemberhttps://www.blogger.com/profile/18385651290213494044noreply@blogger.com