tag:blogger.com,1999:blog-7108526847308797407.post1100499355649098433..comments2023-08-10T14:57:10.932+01:00Comments on STL Distribution: Message from Keith DanbyTrust Media Blog Teamhttp://www.blogger.com/profile/01084616784716797720noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-7108526847308797407.post-71023713503274142182009-05-08T08:36:00.000+01:002009-05-08T08:36:00.000+01:00I am seriously concerned by the announcement that ...I am seriously concerned by the announcement that a Malcom Stockdale is going to be "looking at ways to better develop new types of relationships with churches and para-church organisations"<br />On whose behalf will he be working?<br />Our saving grace over the last 18 months has been our development of these relationships and if STL are going steaming and under-mining this effort it will have serious repercussions.<br />On the other hand, if they are coming up with new initiatives to support our efforts - GREATUnknownhttps://www.blogger.com/profile/02395578788896740981noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-25803523641897591582009-05-01T11:35:00.000+01:002009-05-01T11:35:00.000+01:00Hi Geoff
Here are the answer to the synergi quest...Hi Geoff<br /><br />Here are the answer to the synergi questions you asked:<br /><br />1. How up to date are the Top 100 lists of books, Bibles, music etc in Synergi. I think they are quite a few months old now. Are there any plans to update them? <br /><br /><I> Our aim was, and still is to do this every three months, however following our computer change over this process has not recommenced, pending the bringing on stream of our Business Warehouse (i.e. the data required to create these reports) Our aim would be to have these available again by early summer. </I>2.There is a new Select magazine out. It would be really, really helpful if we could have a Select reorder category in the same way that there is a Top 100 Book category. Every time a new Select list comes out we have to go through typing in each ISBN to see if we have it in stock before ordering. This takes ages, whereas a Select reorder list would be really easy. <br /><br /><I>Thank you for this idea which seems to be a good one and one that would be helpful to a lot of people. We will take steps to get this incorporated into Synergi within the next couple of months.</I>Kind Regards<br /><br />STL Blog TeamTrust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-44495702184738511572009-04-28T12:18:00.000+01:002009-04-28T12:18:00.000+01:00Thanks for letting me know that you've had an emai...Thanks for letting me know that you've had an email reply. <br /><br />I think you're right that replying by email instead of responding on the blog (rather than as well as) does rather negate the point of having the blog, as we probably all have similar problems and queries and it's very helpful to read comments from other shops.<br /><br />Perhaps after the staff reshuffle, no-one is looking after the blog.<br /><br />Is there anyone out there.....?cathyhttps://www.blogger.com/profile/00105939856320814747noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-16676855976314062462009-04-28T10:14:00.000+01:002009-04-28T10:14:00.000+01:00Cathy, I should maybe mention I had an acknowledge...Cathy, I should maybe mention I had an acknowledgement of my earlier post/query via direct email. And looking at some other posts, it would seem that others have had a direct response as well to their question/issue. Whether it perhaps goes against the whole point of having an open blog is maybe a point worth thinking about?!<br /><br />STL Blog team- this process could maybe be flagged on the 'blog' <I>('Responded directly to GLO Bookshop on this question' or similar statement?)</I> so others have the confidence of knowing responses are being made- even if directly- to the person posting?GLO Bookshophttps://www.blogger.com/profile/17816802324423460904noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-31586383107414110122009-04-24T17:11:00.000+01:002009-04-24T17:11:00.000+01:00In the last five weeks I have had, by my calculati...In the last five weeks I have had, by my calculations, 25 backorder lines sent through without discount being applied, spread over 13 different invoices. This means that I & my staff have to go through each invoice with a fine toothcomb, and then report these mistakes, a frustrating waste of time and energy. However I am quite sure that you at STL must be wasting considerably more time and energy than we are, as well as paper and ink, in crediting and re-invoicing all these items - particularly as I assume I am not the only customer being affected in this way.<br /><br />Is there no way of getting on top of this problem?John Duncanhttps://www.blogger.com/profile/07606163031217539914noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-13098580307414459002009-04-24T16:55:00.000+01:002009-04-24T16:55:00.000+01:00Thanks for letting us know who's doing what job no...Thanks for letting us know who's doing what job now. That's helpful information.<br /><br />I see the blog has gone quiet, with no posts since this one some time ago, and no responses to the three comments so far.<br /><br />Is there a problem? Are the people looking after the blog still doing so?<br /><br />POS slips are a problem again, arriving very intermittently. We don't have the time or the staff to write them out by hand.<br />Are you able to sort that out please?<br /><br />Thanks, Cathycathyhttps://www.blogger.com/profile/00105939856320814747noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-32064151492348653232009-04-18T16:13:00.000+01:002009-04-18T16:13:00.000+01:00This is a Synergi question.
1. How up to date are...This is a Synergi question. <br />1. How up to date are the Top 100 lists of books, Bibles, music etc in Synergi. I think they are quite a few months old now. Are there any plans to update them?<br />2. There is a new Select magazine out. It would be really, really helpful if we could have a Select reorder catagory in the same way that there is a Top 100 Book catagory. Every time a new Select list comes out we have to go through typing in each ISBN to see if we have it in stock before ordering. This takes ages, whereas a Select reorder list would be really easy<br /><br />Thanks, GeoffGeoffhttps://www.blogger.com/profile/15504553534973577150noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-42581775504388207592009-04-10T20:08:00.000+01:002009-04-10T20:08:00.000+01:00A big hi to Andrew Clyde ... I remember him from h...A big hi to Andrew Clyde ... I remember him from his previous job. He'll be glad/sad to know that r20a, r20b and r20c are long gone, and I do remember switching off major for the last time!Alan in Belfast (Alan Meban)https://www.blogger.com/profile/04647690758839987063noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-11994777896803764702009-04-10T14:34:00.000+01:002009-04-10T14:34:00.000+01:00Two questions, please. (from a longer post on the ...Two questions, please. (from a longer post on the UK Christian Bookshops Blog)<BR/><BR/>1. Why is there a need to develop a new ‘partnership’? Wesley Owen already have a ‘Bulk Purchases’ option on their website- so why go to the trouble/expense of re-inventing that particular wheel?<BR/><BR/>2. Can IBS-STL give an assurance they will not use their dominant market position to significantly undercut other sectors of the trade through this new venture (directly marketing to churches & para-church organisations)?GLO Bookshophttps://www.blogger.com/profile/17816802324423460904noreply@blogger.com