tag:blogger.com,1999:blog-7108526847308797407.comments2023-08-10T14:57:10.932+01:00STL DistributionTrust Media Blog Teamhttp://www.blogger.com/profile/01084616784716797720noreply@blogger.comBlogger245125tag:blogger.com,1999:blog-7108526847308797407.post-76940286143748235442011-02-21T10:28:04.041+00:002011-02-21T10:28:04.041+00:00I agree with the above comment. I had an email a f...I agree with the above comment. I had an email a few weeks ago with such an order (20 Franklins). I am afraid these days I simply delete the email - they are usually fairly obvious -multiple quantities of a high-price item, from a customer totally unknown to me, with spelling and grammar often of poor quality as well. Far too risky to pursue.John Duncanhttps://www.blogger.com/profile/07606163031217539914noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-84031868994685518592011-02-17T17:11:59.329+00:002011-02-17T17:11:59.329+00:00In our experience, orders for multiple copies of t...In our experience, orders for multiple copies of the following products should always be treated with great caution, as we have had many fraudulent attempts to purchase them over the years:<br /><br />Franklin Bookman<br />NowBible Electronic Bibles<br />Dake Bibles<br /><br />Hope this helps,<br />Blessings,<br />Andy Rigby<br />Christian Bits<br />www.christianbits.co.ukChristianBitshttps://www.blogger.com/profile/07164144524625610786noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-88286191213909052482011-02-14T08:34:52.067+00:002011-02-14T08:34:52.067+00:00Yes - sorry about that. We spotted it just that mo...Yes - sorry about that. We spotted it just that moment too late. Our spell-checker had taken a premature activity fast!<br />STL Distribution blog teamTrust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-74387741414287464492011-02-12T13:25:18.065+00:002011-02-12T13:25:18.065+00:00Guys, just to let you know that you have a bit of ...Guys, just to let you know that you have a bit of a blooper in the Spring Catalogue - it's LENTEN not LENTON!<br />I seemed to have caught a lot of earflack about that this morning :)UnicorntreebooksBosshttps://www.blogger.com/profile/10379548766413689151noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-88531700756108689892010-10-06T08:30:00.894+01:002010-10-06T08:30:00.894+01:00Hi Melanie,
Thanks for your comment, we're so...Hi Melanie,<br /><br />Thanks for your comment, we're sorry for the delay and will be in touch today.<br /><br />Kind regards<br />STL Distribution Blog TeamTrust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-51984994684910602912010-10-05T13:08:29.426+01:002010-10-05T13:08:29.426+01:00Hi Guys,
I am still waiting for some figures or s...Hi Guys,<br /><br />I am still waiting for some figures or such so as to know exactly what I'm signing up for if I sign up to the partnership scheme, I also of course need some sort of paperwork to sign as well should I decide to go ahead.<br />I was promised them over a month ago and then I sent an email last week chasing them and still nothing.<br />Should I take it that you don't want me to be a partner?<br />ThanksUnicorntreebooksBosshttps://www.blogger.com/profile/10379548766413689151noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-59809801853903446162010-09-18T18:24:57.669+01:002010-09-18T18:24:57.669+01:00Thanks guys. I've passed that on to Nick, who ...Thanks guys. I've passed that on to Nick, who is now running the shop at LST following my departure on Thursday. There are several volumes he's likely to be looking for: might be worth one of you calling him to discuss...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-71613585659473111642010-09-14T10:48:26.365+01:002010-09-14T10:48:26.365+01:00We should be getting the Word Biblical Commentarie...We should be getting the Word Biblical Commentaries back into stock in 4 to 6 weeks. If there are any you specifically need then let us know and we shall make sure we can fulfill your order. <br />Thanks.Trust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-17870855492061611162010-09-10T12:20:08.024+01:002010-09-10T12:20:08.024+01:00Hi. You've mentioned deliveries from Thomas Ne...Hi. You've mentioned deliveries from Thomas Nelson several times now — but still no sign of the Word Biblical Commentaries. I see that Integrity Provident have them available. When do you expect to get them back in, please?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-24560405544459292772010-09-03T08:32:50.473+01:002010-09-03T08:32:50.473+01:00Hi Phil.
We appreciate it can be frustrating, es...Hi Phil.<br /> <br />We appreciate it can be frustrating, especially if you have a customer waiting, but the problem is a limitation of the existing website, which we are currently unable to change (without significant cost). We have noted your request and in the future when we next develop the web platform we will improve this, along with many other aspects of the website.<br /> <br />Thanks for your contributions to the blog over the years. Here's to the future indeed!Trust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-36195572180214171562010-09-02T15:03:19.654+01:002010-09-02T15:03:19.654+01:00Well done!
Would be great if for your next ops up...Well done!<br /><br />Would be great if for your next ops update you could fix your website to keep us logged in, please :)<br /><br />Having to log in to STL again (and again and again) is one thing I certainly won't miss when I leave LST in a couple of weeks' time.<br /><br />Thanks for all you're doing: it's not been without its frustrations, but on balance it's been a pleasure working with you all: here's to the future!<br /><br />Cheers - PhilLST Books and Resourceshttps://www.blogger.com/profile/12225438165586378985noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-54909052729603807422010-09-01T09:35:18.107+01:002010-09-01T09:35:18.107+01:00The planned equipment move at the Carlisle premise...The planned equipment move at the Carlisle premises over the bank holiday weekend went smoothly. All services were back up and running at 8am yesterday (Tuesday 31st August) and orders are being processed as normal. Thank you for your patience over the weekend.Trust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-7467557041074593282010-08-13T16:36:07.844+01:002010-08-13T16:36:07.844+01:00Hi Melanie
We appreciate your frustrations and wi...Hi Melanie<br /><br />We appreciate your frustrations and will be in touch this afternoon.<br /><br />Details of the Retail Partner Programme can also be found in the centre of the July/August issue of Bulletin.<br /> <br />We apologise for the confusion over the web prices. Unfortunately our website does not currently allow us to restrict who sees the Retail Partner offers online. We are working on an solution with our web servers.Trust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-10180623704820080402010-08-13T15:49:45.695+01:002010-08-13T15:49:45.695+01:00Hi Guys,
I know you are really trying to push the...Hi Guys,<br /><br />I know you are really trying to push the retail partenr scheme and I can appreciate that( however instead of telling me to talk to an ASM can you just do a proper and comprehensive brochure/email anything for those of us that never actaully get to see an ASM due to being too far out in the sticks and not the biggest customer going! So if someone wants to contact me and give me the full details on how/what i would actaully be signing up to that would be very appreciated!!) however until then please can you take the misleading prices off the main look up pages please as I have nearly misquoted a customer by thinking the price I saw on the initial screen was the right price and obviously it's not.<br />Good job I wanted to check it was in stock first otherwise I would have been in a bit of a pickle :0(<br />Thanks<br />MelanieUnicorntreebooksBosshttps://www.blogger.com/profile/10379548766413689151noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-84579260853335715712010-07-26T16:02:21.617+01:002010-07-26T16:02:21.617+01:00The latest verion of Synergi with the active STL s...The latest verion of Synergi with the active STL stock quantities showing is superb. This is making our ordering extremely easy and also gives us very quick reponses to customer queries without having to phone customer services or send off enquiries. Our recent orders have all been 100% fill rate.<br />Well done Synergi teamGeoffhttps://www.blogger.com/profile/15504553534973577150noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-80236772904047416792010-05-25T15:12:24.399+01:002010-05-25T15:12:24.399+01:00Dear UnicorntreebooksBoss,
Thanks for your comme...Dear UnicorntreebooksBoss,<br /> <br />Thanks for your comment; one of our ASM’s will be in touch with you shortly.<br />We are aware that there are a some gaps within our sales territories at the moment and we are currently undertaking a full review to ensure that we are able to offer a good service to all our trade accounts going forward.<br /> <br />Kind Regards,<br />STL Distribution Blog TeamTrust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-80378435269332821972010-05-25T14:36:13.073+01:002010-05-25T14:36:13.073+01:00Hey Guys,
Any chance of getting my ASM to make co...Hey Guys,<br /><br />Any chance of getting my ASM to make contact with me please and to visit at some point perhaps.<br />Perhaps you could give your ASM's lists of all the shops in their area and they could then go through them and make contact with the ones like me who seem to have got consistently lost in the shuffle!<br /><br />Cheers<br /><br />Melanie - Unicorn Tree Books, Lincoln. T: 01522 525557<br />E:unicorntreebooks@aol.com<br />www.lincolnchristianbookshop.co.ukUnicorntreebooksBosshttps://www.blogger.com/profile/10379548766413689151noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-62810603317056431442010-05-17T12:44:55.474+01:002010-05-17T12:44:55.474+01:00Dear Phil,
Thanks for your comment; we hope that ...Dear Phil,<br /><br />Thanks for your comment; we hope that this carriage offer will help many retailers at this time.<br />We've no planed timeline for the promotion yet, but will be frequently reviewing it.<br /><br />Don't forget we have 45% discount on many books and Bibles at the moment, so keep your orders coming and make the most of the carriage offer while its available.<br /><br />Kind Regards<br />STL Distribution Blog teamTrust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-76595811693968566632010-05-13T09:18:04.419+01:002010-05-13T09:18:04.419+01:00Thanks guys: good news indeed and much appreciated...Thanks guys: good news indeed and much appreciated. How long does the free carriage offer run for, please?LST Books and Resourceshttps://www.blogger.com/profile/12225438165586378985noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-16918357118739783812010-04-13T12:19:42.352+01:002010-04-13T12:19:42.352+01:00Hi Phil,
Unfortunately we are not in a position t...Hi Phil,<br /><br />Unfortunately we are not in a position to be able to offer increase discounts across the board, however we do offer increased discounts on many promotions for both longer and shorter periods. These can be found on the STL Distribution website – click on the promotions tab at the top of the page.<br /><br />Kind regards,<br /><br />STL Distribution Blog TeamTrust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-36656646693901051782010-04-12T15:49:39.068+01:002010-04-12T15:49:39.068+01:00May I make a suggestion? Please drop the daily/wee...May I make a suggestion? Please drop the daily/weekly specials altogether and give us consistently better terms across the board. Thank you.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-44778794981829289072010-04-08T10:59:16.337+01:002010-04-08T10:59:16.337+01:00Hi
Greetings from Bok & Media, Oslo, Norway :...Hi<br /><br />Greetings from Bok & Media, Oslo, Norway :) We're happy to see this new start for STLD coming along all fine, and we're looking forward to having stuff returning to "normal" again. Thanks for the great work you people do for all the rest of us!<br /><br />:)<br />Øyvind<br />Bok & Media OsloAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-34784608246513236932010-04-07T09:09:06.957+01:002010-04-07T09:09:06.957+01:00Hi,
I worked for STL in the postroom in 1964 when ...Hi,<br />I worked for STL in the postroom in 1964 when you first set up a shop at 9 London Road Bromley and wonderd if anyone else remembers those days. I was on O.M. for a year and apart from a month in Zaventum (Belgium)and a month in Austria Iwas at Bromley,<br />May God bless the work you are doing in His name.<br />Regards, <br />Bob TurnerBob Turnerhttps://www.blogger.com/profile/08835706509548252470noreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-43376395920168147302010-04-02T16:48:33.595+01:002010-04-02T16:48:33.595+01:00Congratulations and best wishes for a happy and pe...Congratulations and best wishes for a happy and peaceful retirement to June: always helpful and unfailingly polite in her dealings with this occasionally obstreperous customer. Thank you, June — I hope you've warned Louise what she's let herself in for!!<br /><br />Hi Louise - I look forward to working with you :)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7108526847308797407.post-1939054664210827382010-03-25T11:30:30.775+00:002010-03-25T11:30:30.775+00:00Hi Unicorntreebooksboss,
Thanks for your post.
W...Hi Unicorntreebooksboss,<br /><br />Thanks for your post.<br /><br />We’re disappointed with our availability here. Stock is expected next week.<br /><br />We’re working hard to stock up and improve our availability and you should start to notice continued improvements over the coming weeks.<br /><br />Kind regards,<br />STL Distribution Blog TeamTrust Media Blog Teamhttps://www.blogger.com/profile/01084616784716797720noreply@blogger.com