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Friday 19 December 2008

Extended Christmas Deadline!!

Over the last week we have made good progress on the time it takes to despatch orders, and I am pleased to tell you today that our warehouse team are picking orders placed today for same day despatch. What this means for you is:

- Orders placed today (Friday) have a good chance of being shipped for delivery on Monday
- Orders placed on Saturday have a good chance of being shipped for delivery on Tuesday
- Orders place on Monday – dependent on volumes over Friday & Saturday have a reasonable chance of being shipped for Tuesday delivery.

We do still have some bedding in issues that cause delays on some orders or split consignments. We are working hard to resolve the problems, but please recognise that a proportion of orders placed over the next 3 days will not arrive before Christmas.