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Tuesday, 28 December 2010

REMINDER VAT increase – January 4th 2011

You will be aware that VAT is set to increase to 20% from 4th of January 2011.
STL Distribution has been in discussion with suppliers about VAT-able items and are pleased to tell you that, in the main we will be absorbing the increase by reducing the pre-VAT prices so that the RRP remains unaltered.

eg. a £14.99 CD - currently £12.76 plus 17.5% VAT will become £12.49 plus 20% VAT = £14.99

In order to prepare for the VAT changes it is necessary for our computer system to be taken down over New Year’s Day for essential maintenance.
Orders placed by the order deadline (2.30pm phone/fax and 4pm electronic) on Friday 31st December will receive the 17.5% VAT rate. Orders placed after the deadline will be processed and invoiced on 4th January and VAT-able items will incur 20% rate*.
If you have any questions about this please speak to Customer Services on serviceline@stl.org or 0845 705 6568

*Please note: for web orders only – any orders placed between 4pm on 31st December to 9am 3rd January 2011, may incur 20% VAT but the cost price will be based on the 17.5% VAT due to timing of the cost price change on the STL system. We recommend no orders are placed from 4pm on 31st December until 9am on 3rd of January.

Friday, 24 December 2010

Merry Christmas and a Happy New Year from STL Distribution

Fed Ex deliveries - Friday morning snow update

Our UK delivery service (FedEx) has given us the news update below.

Heavy Snowfall and icy road conditions have been reported throughout the UK, resulting in many inaccessible roads, particularly in rural areas.

Deliveries will be affected at all depot sites, particularly in the Scottish, Northern and Central locations.

The depots affected are:- Chester (41/45), Knaresborough (48), Middlesbrough (55), Newcastle (56/156), Liverpool (42), Manchester (44), Hull (49), Leeds (50), Chorley (51), Littleborough (90), Cumbernuald (60), Aberdeen (62 - no rural deliveries in the Grampian region), Belfast (64), Camberley (18), Launceston (16/72/81/172), Exeter (15/115), Cardiff (27), Swansea (28/98), Gloucester (26 - many inaccessible areas in GL and HR postcodes).

If you have any queries regarding the above please email ukcsenquiries@fedex.com


Kind Regards,
STL Distribution blog team

Thursday, 23 December 2010


Heavy Snowfall and icy road conditions have been reported throughout the UK, resulting in many inaccessible roads, particularly in rural areas.
Deliveries may be affected at all depot sites, particularly in the Scottish, Northern and Central locations.
The depots affected are:- Chester (41/45), Knaresborough (48), Middlesbrough (55), Newcastle (56/156), Liverpool (42), Manchester (44), Hull (49), Leeds (50), Chorley (51), Littleborough (90), Cumbernuald (60), Aberdeen (62 - no rural deliveries in the Grampian region), Belfast (64), Coventry (35), Banbury (25), Worcester (30), Cowdenbeath (86), Camberley (18), Launceston (16/72/81/172), Exeter (15/115), Cardiff (27), Swansea (28/98), Swindon (83), Slough (95/195),

Wednesday, 22 December 2010

Fed Ex deliveries - afternoon Wednesday delivery update

Our UK delivery service (FedEx) has given us the news update below.

Heavy Snowfall and icy road conditions have been reported throughout the UK, resulting in many inaccessible roads, particularly in rural areas.

Deliveries will be affected at all depot sites, particularly in the South West, Northern and Central locations.

The depots affected are:- Exeter (15/115), Launceston (16/72/81/172), Swansea (98/28), Cardiff (27), Swindon (83), Camberley (18), Chester (41/45), Knaresborough (48), Middlesbrough (55), Newcastle (56/156), Liverpool (42), Manchester (44), Hull (49), Leeds (50), Chorley (51), Littleborough (90), Cumbernuald (60), Aberdeen (62), Cowdenbeath (86), Belfast (64), Leicester (38), Nottingham (139), Wellingborough (68), Sheffield (46), Norwich (22), Ipswich (101), Banbury (25), Worcester (30)

If you have any queries regarding the above please email ukcsenquiries@fedex.com


Kind Regards,
STL Distribution blog team

VAT increase – January 4th 2011

You will be aware that VAT is set to increase to 20% from 4th of January 2011.
STL Distribution has been in discussion with suppliers about VAT-able items and are pleased to tell you that, in the main we will be absorbing the increase by reducing the pre-VAT prices so that the RRP remains unaltered.

eg. a £14.99 CD - currently £12.76 plus 17.5% VAT will become £12.49 plus 20% VAT = £14.99

In order to prepare for the VAT changes it is necessary for our computer system to be taken down over New Year’s Day for essential maintenance.
Orders placed by the order deadline (2.30pm phone/fax and 4pm electronic) on Friday 31st December will receive the 17.5% VAT rate. Orders placed after the deadline will be processed and invoiced on 4th January and VAT-able items will incur 20% rate*.
If you have any questions about this please speak to Customer Services on serviceline@stl.org or 0845 705 6568

*Please note: for web orders only – any orders placed between 4pm on 31st December to 9am 3rd January 2011, may incur 20% VAT but the cost price will be based on the 17.5% VAT due to timing of the cost price change on the STL system. We recommend no orders are placed from 4pm on 31st December until 9am on 3rd of January.

Friday, 17 December 2010

Images on our website

Due to a temporary fault, product images are missing on our website, stldistribution.co.uk.

The website is fully functional: you can log in and any orders you place will be processed as normal.

Images should be restored over this weekend.

Fed Ex deliveries - Friday afternoon weather update

Our UK delivery service (FedEx) has given us the news update below.

The following depots have reported receiving heavy snowfall has been reported in their regions, therefore deliveries will be affected:- Gloucester (26 - all GL and HR9 postcodes affected), Cardiff (27 - all CF, NP and LD postcodes affected), Launceston (16/72/81/172), Swansea (28/98/45 - No despatches today), Exeter (15/115), Aylesbury (24/124), Hornsey (96/196)

Newcastle (56/156) has advised that their vehicle on route 50 has broken down; therefore some deliveries to SR3 may be affected.

Hornsey (96/196) have advised that their vehicle covering route 34 has broken down, therefore some deliveries may be affected.

Leeds (50) has advised that their vehicle covering route 19 has broken down, therefore some deliveries to LS12 may be affected.

Inverness (88/89) has advised that all the ferries have been suspended due to high winds; as a result all depot 88 consignments will be affected. The high winds are also causing many of their roads (including the main trunk road (A9) north of Inverness) to be closed due to drifting and blizzard conditions. As a result they will only be offering a limited delivery service for area 89 today.

Belfast (64) have advised that due to heavy snowfall throughout their region, deliveries may be affected.

Aberdeen (62/67/69) have advised that due to heavy snowfall, no rural areas will be attempted today. The A92 and A96 are currently closed, causing further delays.

The following depots have reported receiving icy conditions and light snow throughout their region, therefore deliveries may be affected:- Liverpool (42), Chester (45), Knaresborough (48), Leeds (50), Middlesbrough (55), Newcastle (56/156).

If you have any queries regarding the above please email ukcsenquiries@fedex.com


Kind Regards,
STL Distribution blog team

Thursday, 16 December 2010

Last day for ordering pre-Christmas 22 Dec / Autumn offers end 31 Dec

AUTUMN OFFERS

Our Autumn Offers promotions end on 31st December. See below for up to 45% discount on these key titles.

9780310266266 Take Three PB
9780310247562
Ever After PB
9780310208136
The Purpose Driven Church PB
9780736917223
A Book Of Prayer HB
9781857929362 Focus On The Bible: 2 Chronicles
Look out for our Winter Warmers promotions in the New Year.

Christmas Opening Hours

Christmas order deadline extended from today
Just a reminder that the last day for ordering for same-day-despatch is 22nd December (3pm for phone/fax orders and 4pm for electronic orders).
Our Christmas opening hours are as follows:

Friday 24th December Closed from 14:00
Saturday 25th December Closed
Sunday 26th December Closed
Monday 27th December Closed
Tuesday 28th December Closed
Wednesday 29th December 08:00 – 17:00
Thursday 30th December 08:00 – 17:00
Friday 31st December 08:00 – 17:00
Saturday 1st January Closed
Sunday 2nd January Closed
Monday 3rd January Closed
Tuesday 4th January Open as usual

Friday, 10 December 2010

Service Update

Website Maintenance Completed
We’re pleased to tell you the website maintenance we carried out on Wednesday went smoothly and normal service has now been resumed. If you have any queries or are having difficulty accessing the website please contact customer services on 0845 705 6568.

Subject Categories
We’ve been making some improvements to our subject categorisation, with particular focus on gift (Y) and a new card category (X). Click to see the list of new subject codes.



February Bulletin




February Bulletin
The February issue of the Bulletin is available this week. Look out for your copy in your next order including new releases from Charles Foster, Stormie Omartian, J.John and Jerry B. Jenkins.

If your copy hasn’t arrived yet please contact customer services on 0845 705 6568
.

Circle Of Love


Rublev's The Circle Of Love by Ann Persson, BRF, 9781841017501
BRF title The Circle Of Love by Ann Persson (ISBN 9781841017501) has been selling really well recently. To order speak to your ASM or order via STLDistribution.co.uk, phone 0800 28 27 28 (overseas +44 1228 611 789), fax 0800 28 25 30 (overseas +44 1228 598 103) or SyneRgi.

Fed Ex deliveries - Friday morning ice and snow update

Our UK delivery service (FedEx) has given us the news update below.

The following depots are experiencing severe weather conditions throughout their regions, including icy roads: - Middlesbrough (55), Leeds (50), Liverpool (42), Manchester (44), Chorley (51), Knaresborough (48), Hull (49), Newcastle (56/156), Littleborough (90)

If you have any queries regarding the above please email ukcsenquiries@fedex.com


Kind Regards,
STL Distribution blog team

Thursday, 9 December 2010

Fed Ex deliveries - Thursday morning snow update

Our UK delivery service (FedEx) has given us the news update below.


The following depots have reported incidents of severe weather throughout their regions, including icy roads, road closures, impassable arterial routes and/or heavy snowfall:- Edinburgh (85), Belfast (64), Glasgow (71/171).

The following depots are experiencing severe weather conditions throughout their regions, including icy roads and backlogs of freight:- Sheffield (46), Scunthorpe (47), Croydon (1/77), Brighton (3), Dartford (5), Byfleet (7), Sittingbourne (8), Tunbridge Wells (9/10), Chelmsford (20)

The following depots are experiencing severe weather conditions throughout their regions, including icy roads:- Middlesbrough (55), Leeds (50), Liverpool (42), Manchester (44), Chorley (51), Knaresborough (48), Hull (49), Newcastle (56/156), Littleborough (90), Gretna (54)

Liverpool (42) have advised that the M62 Eastbound has been closed as a result of a RTA, resulting in major congestion on all surrounding routes, including the M57, therefore deliveries to WA1 to WA11 postcodes and L9 to L14, L22, L23, L28, L30, L32, L39 and L40 postcodes may be affected.

If you have any queries regarding the above please email ukcsenquiries@fedex.com


Kind Regards,
STL Distribution blog team

Wednesday, 8 December 2010

Fed Ex deliveries - Wednesday morning snow update

Our UK delivery service (FedEx) has given us the news update below.



The following depots have reported incidents of severe weather throughout their regions, including icy roads, road closures, impassable arterial routes and/or heavy snowfall:- Edinburgh (85), Belfast (64), Cumbernauld (60/87), Dundee (61)

The following depots are experiencing severe weather conditions throughout their regions, including icy roads and backlogs of freight:- Croydon (1/77), Brighton (3), Dartford (5), Byfleet (7), Sittingbourne (8), Tunbridge Wells (9/10), Chelmsford (20), Spilsby (143), Sleaford (43), Sheffield (46), Scunthorpe (47)

The following depots are experiencing severe weather conditions throughout their regions, including icy roads:- Cambridge (37/137), Nottingham (139), Middlesbrough (55), Leeds (50).

If you have any queries regarding the above please email ukcsenquiries@fedex.com


Kind Regards,
STL Distribution blog team

Tuesday, 7 December 2010

STL Distribution website - Wednesday 8th Dec - essential maintenance


Essential Website Maintenance

Wednesday 8th December


Please be advised that from 4.30pm on Wednesday 8th December, the STL Distribution website will be temporarily unavailable for a short period of time whilst essential site maintenance is undertaken. All other ordering channels will remain unaffected.

It is anticipated that the website will be taken down for approximately three hours. However, as the site is switched back on it may take slightly longer for all customers to see the site as the switch-on propagates to different parts of the country.

Any web orders placed up until the 4pm order deadline on Wednesday 8th December will be processed as normal. Anything placed after this time will be processed when the website is back up and running.

Please note this maintenance is only affecting the website. All other ordering channels, including Phone/Fax, SyneRgi etc will operate their usual service. If you have any queries our customer services department will be on hand, during normal working hours to receive your calls and take orders for you.

This essential maintenance is necessary for the website to function effectively and our internet service provider has scheduled work in accordance with their constraints. We are working very closely with them to ensure the timing of this change has minimal impact on our service to you or your convenience.

If you have any queries or concerns please contact Customer Services department by email or by calling 0845 705 6568.

Fed Ex deliveries - Tuesday morning snow update

Our UK delivery service (FedEx) has given us the news update below.



The following depots have reported incidents of severe weather throughout their regions, including icy roads, abandoned vehicles, impassable arterial routes and/or heavy snowfall:- Edinburgh (85), Aberdeen (62), Glasgow (71 - No despatches today), Inverness (88/89), Dundee (61), Cowdenbeath (86), Cumbernauld (60), Kilmarnock (59), Gretna (54), Kendal (52), Scunthorpe (47), Belfast (64),

The following depots are experiencing severe weather conditions throughout their regions, including icy roads and backlogs of freight:- Croydon (1/77), Brighton (3), Dartford (5), Byfleet (7), Sittingbourne (8), Tunbridge Wells (9/10), Chelmsford (20).

The following depots are experiencing severe weather conditions throughout their regions, including icy roads:- Knaresborough (48), Hull (49), Leeds (50), Newcastle (56/156), Littleborough (90), Chester (41/45), Liverpool (42), Manchester (44), Chorley (51), Middlesborough (55),

Leeds (50) have advised that their vehicle covering route 14 has broken down, therefore deliveries to LS11 and BD11 postcodes may be affected.

If you have any queries regarding the above please email ukcsenquiries@fedex.com


Kind Regards,
STL Distribution blog team

Monday, 6 December 2010

Fed Ex deliveries - afternoon Monday delivery update

Our UK delivery service (FedEx) has given us the news update below.

The following depots have reported incidents of severe weather throughout their region, including icy roads and/or heavy snowfall:- Croydon (1/77), Knaresborough (48), Hull (49), Leeds (50), Newcastle (56/156), Littleborough (90), Chester (41/45), Liverpool (42), Manchester (44), Chorley (51), Cowdenbeath (86), Cumbernauld (60), Belfast (64), Dundee (61), Gretna (54), Kendal (52), Sittingbourne (8), Tunbridge (9/10), Dartford (5), Brighton (3), Chelmsford (20), Byfleet (7), Sheffield (46), Scunthorpe (47), Spilsby (143), Sleaford (43), Nottingham (139), Harlow (23), Edinburgh (85), Glasgow (71/171). Kilmarnock (59).

Camberley (18) have advised that their vehicle covering route 25 has broken down, therefore deliveries to RG9 postcodes may be affected.

If you have any queries regarding the above please email ukcsenquiries@fedex.com

Kind Regards,
STL Distribution blog team

Fed Ex deliveries - lunchtime Monday snow update

Our UK delivery service (FedEx) has given us the news update below.

(We also had an update earlier this morning. You may wish
to check the comments on this too).
The following depots have reported incidents of severe weather throughout their region, including icy roads and/or heavy snowfall:- Croydon (1/77), Knaresborough (48), Hull (49), Leeds (50), Newcastle (56/156), Littleborough (90), Chester (41/45), Liverpool (42), Manchester (44), Chorley (51), Cowdenbeath (86), Cumbernauld (60), Belfast (64), Dundee (61), Gretna (54), Kendal (52), Sittingbourne (8), Tunbridge (9/10), Dartford (5), Brighton (3), Chelmsford (20), Byfleet (7), Sheffield (46), Scunthorpe (47), Spilsby (143), Sleaford (43), Nottingham (139), Harlow (23), Edinburgh (85), Glasgow (71/171).

Liverpool (42) have advised that their vehicle covering route 48 has been involved in a RTA, resulting in the road being closed, therefore deliveries to L40 and WA7 postcodes may be affected.

Newcastle (56/156) have advised that their vehicle covering route 11 has broken down, therefore deliveries to NE8, NE9 and NE10 postcodes may be affected.

Cumbernauld (60) have advised that due to a RTA, severe congestion is being experienced throughout G67 & G68 postcode regions, therefore deliveries may be affected.

If you have any queries regarding the above please email ukcsenquiries@fedex.com

Kind Regards,
STL Distribution blog team

Fed Ex deliveries - Monday morning snow update

Our UK delivery service (FedEx) has given us the news update below.

The following depots have reported incidents of severe weather throughout their region, including icy roads and/or heavy snowfall:-
Croydon (1/77), Knaresborough (48), Hull (49), Leeds (50), Newcastle (56/156), Littleborough (90), Chester (41/45), Liverpool (42), Manchester (44), Chorley (51), Cowdenbeath (86), Cumbernauld (60), Belfast (64), Dundee (61), Gretna (54), Kendal (52), Sittingbourne (8), Tunbridge (9/10), Dartford (5), Brighton (3), Chelmsford (20), Byfleet (7).

Leicester (38) have advised that the M1 is closed southbound between M69 (M1 Junction 21) and M1 Junction 20 and the M69 northbound at A5 Hinckley (M69 Junction 1) is also down to 2 lanes, resulting in traffic congestion throughout the region, therefore some deliveries may be affected.

Leeds (50) have advised that their vehicle WF1, WF2, WF3, WF4 and WF5 postcode areas has broken down, therefore deliveries to these postcodes may be affected.

If you have any queries regarding the above please email ukcsenquiries@fedex.com

Kind Regards,
STL Distribution blog team

Friday, 3 December 2010

Fed Ex deliveries - Friday morning snow update

Our UK delivery service (FedEx) has given us the news update below.
The following depots are currently experiencing severe weather/heavy snowfall and severe icy conditions throughout their region, particularly rural areas:-

Chester (45), Knaresborough (48), Middlesbrough (55), Leeds (50), Hull (49), Newcastle (56/156), Littleborough (90), Sleaford (43), Spilsby (143), Nottingham (139 - Limited Service), Slough (95/195), Sheffield (46 - Limited Service), Scunthorpe (47 - Limited Service), Ipswich (101), Norwich (22), Fareham (11/84), Poole (13), Camberley (18), Exeter (15/115), Launceston (16/72/81/172), Cumbernauld (60/87), Dundee (61), Aberdeen (62/67/69), Edinburgh (85), Cowdenbeath (86), Kendal (52), Gretna (54), Belfast (64), Oban (160), Camberley (18), Dartford (5 - Limited Service), Sittingbourne (8 - Limited Service), Tunbridge Wells (9/10 - Limited Service), Brighton (3 - Limited Service), Croydon (1/77), Chelmsford (20), Byfleet (7), Glasgow (71/171)

If you have any queries regarding the above please email ukcsenquiries@fedex.com

Kind Regards,
STL Distribution blog team

Stock Update / Authentic Countdown to Christmas promotion

Stock Update

This week we’ve had deliveries from a number of suppliers including Authentic, Integrity, Broadman & Holman, Thomas Nelson, St Andrew Press, Baker, CFP, Continuum, Hodder, SPCK, Zondervan and Kingsway. The following key titles are now on free stock and available to order:
9781842277225 The Narnia Code PB
9781860248085
Joyful In Hope PB
9781860246272
Seasons of Womanhood PB
9781860248061
I Wish I Was Rev Edition PB
9780340996140
What Good Is God PB
9780310210740
Purpose Driven Life PB
9780802473158
Five Love Language
9781842912386
Journey Into Life

Adverse Weather Conditions

Please note that we are continuing to send orders with our usual same-day-despatch service. However, once the orders are in the hands of our delivery couriers, the adverse weather may affect delivery times in some areas. When possible we are updating our blog with news from FedEx. Click here to see our blog.

Authentic – Countdown to Christmas promotion

















A Christmas Journey A Christmas Journey

Offer Price £3.99 / PB / 9781904637363

Offer Price £4.99 / HB / 9781904637332
First Word Christmas First Word Christmas

Offer Price £2.99 / HB / 9781904637318
The Story of Christmas boxset The Story Of Christmas Boxset

Offer Price £2.99 9781848790889
Countdown To Christmas Countdown To Christmas

Offer Price £3.99 / HB / 9781860247705
Click here to download the full flyer.
To order visit www.STLDistribution.co.uk, call 0800 28 27 28 or speak to your Area Sales Manager. Offers end 24th December 2010.

Credit Notes
We will no longer be issuing mixed credit notes where the credit and the re-invoice are on the same document. You will now receive these as separate documents but we will aim, where possible, to send paperwork together so you receive these simultaneously.

Order Deadline Extended For Christmas
Christmas order deadline extended from today
Just a reminder that our phone/fax order deadline has been extended from 2.30pm to 3pm up until Christmas. We are also able to offer a same-day-despatch service up to and including the 22nd December. We hope this will make life easier during the busy seasonal rush.

Christmas Opening Hours
Our Christmas opening hours are as follows:
Our Christmas opening hours are as follows:
Friday 24th December Closed from 14:00
Saturday 25th December Closed
Sunday 26th December Closed
Monday 27th December Closed
Tuesday 28th December Closed
Wednesday 29th December 08:00 – 17:00
Thursday 30th December 08:00 – 17:00
Friday 31st December 08:00 – 17:00
Saturday 1st January Closed
Sunday 2nd January Closed
Monday 3rd January Closed
Tuesday 4th January Open as usual

Thursday, 2 December 2010

Fed Ex deliveries - lunchtime Thursday snow update

Our freight forwarder (FedEx) has given us the news update below.
The following depots are currently experiencing severe weather/heavy snowfall and icy conditions throughout their region, particularly rural areas:-

Aberdeen (62), Dundee (61), Cowdenbeath (86), Edinburgh (85), Glasgow (71/171), Cumbernauld (60/87), Kendal (52), Fareham (11/84), Poole (13), Exeter (15/115), Camberley (18), Gloucester (26), Swindon (83), Launceston (16/72/81/172), Byfleet (7), Chelmsford (20), Hornsey (96/196), Aylesbury (24/124), Park Royal (19/119), Harlow (23), Chester (41/45), Knaresborough (48), Hull (49), Leeds (50), Middlesbrough (55), Newcastle (56/156), Littleborough (90), Belfast (64), Ipswich (101), Sheffield (46), Scunthorpe (47)Ipswich (101), Sheffield (46), Scunthorpe (47) Croydon (1/77 - No despatches), Dartford (5 - No despatches), Tunbridge Wells (9/10 - No despatches), Sittingbourne (8 - No despatches), Brighton (3 - No despatches)

Channel Islands (4 & 6) have advised that due to the closure of Gatwick, Jersey & Guernsey airports, all consignments will incur a delay.

Kendal (52) have advised that due to parade taking place today, resulting in road closures, deliveries to LA1 postcodes may be affected.

If you have any queries regarding the above please email ukcsenquiries@fedex.com

Kind Regards,
STL Distribution blog team

Fed Ex deliveries - Thursday snow update

Our freight forwarder (FedEx) has given us the news update below.
The following depots are currently experiencing severe weather/heavy snowfall and icy conditions throughout their region, particularly rural areas:-

Aberdeen (62), Dundee (61), Cowdenbeath (86), Edinburgh (85), Glasgow (71/171), Cumbernauld (60/87), Kendal (52), Fareham (11/84), Poole (13), Exeter (15/115), Camberley (18), Gloucester (26), Swindon (83), Launceston (16/72/81/172), Byfleet (7), Chelmsford (20), Hornsey (96/196), Aylesbury (24/124), Park Royal (19/119), Harlow (23), Chester (41/45), Knaresborough (48), Hull (49), Leeds (50), Middlesbrough (55), Newcastle (56/156), Littleborough (90), Belfast (64)



Kind Regards,
STL Distribution blog team

Wednesday, 1 December 2010

Fed Ex deliveries - Wednesday snow update

Our freight forwarder (FedEx) has given us the news update below.
The following depots are currently experiencing severe weather/heavy snowfall and icy conditions throughout their region:-

Cumbernauld (60/87), Chester (41/45), Liverpool (42), Manchester (44), Leeds (50), Knaresborough (48), Hull (49), Newcastle (56/156), Littleborough (90), Leek (66), Sleaford (43), Spilsby (143), Sheffield (46 - No despatches today), Scunthorpe (47 - No despatches today), Dartford (5), Byfleet (7), Sittingbourne (8), Croydon (1/77), Chelmsford (20), Beckton (80), Central London (180/176), Park Royal (19/119), Hornsey (96/196), Harlow (23), Tunbridge Wells (9/10), Aberdeen (62/67/69), Edinburgh (85 - No despatches today), Glasgow (71/171), Cowdenbeath (86 - Depot Closed), Dundee (61 - No despatches today)

Deliveries may be delayed due to Severe Weather conditions.



Kind Regards,
STL Distribution blog team

Monday, 29 November 2010

Order deadline extended from today

Christmas order deadline extended from today
Just a reminder that as of today our phone/fax order deadline has been extended from 2.30pm to 3pm. We are also able to offer a same-day-despatch service up to and including the 22nd December. We hope this will make life easier during the busy seasonal rush.

Christmas Opening Hours

Our Christmas opening hours are as follows:
Friday 24th December Closed from 14:00
Saturday 25th December Closed
Sunday 26th December Closed
Monday 27th December Closed
Tuesday 28th December Closed
Wednesday 29th December 08:00 – 17:00
Thursday 30th December 08:00 – 17:00
Friday 31st December 08:00 – 17:00
Saturday 1st January Closed
Sunday 2nd January Closed
Monday 3rd January Closed
Tuesday 4th January Open as usual

Fed Ex deliveries - snow update

Following the recent snow, our freight forwarder (FedEx) has given us the news update below. We will continue to keep you informed with the latest information we have from FedEx on this blog.

News Update:
Please be advised that a weather warning has been issued by the MET office as follows:-

Heavy snow will continue across parts of Central and Eastern Scotland and Eastern England this morning. There will be a further 15cm or more in places, with an increased risk of drifting. Widespread ice will be an additional hazard. Snow showers will also affect Southern and Western Cornwall.

The following depots have reported severe weather in their region:- Cumbernauld (60/87), Aberdeen (62), Edinburgh (85), Gretna (54/58), Cowdenbeath (86), Leeds (50), Glasgow (71/171), Belfast (64), Newcastle (56/156), Hull (49), Inverness (88/89), Launceston (16/72/81/172).


Kind Regards,
STL Distribution blog team

Wednesday, 24 November 2010

January Bulletin, 45% discount on Calendars and 40% discount on Common Worship Lectionary



The latest issue of the Bulletin has just been mailed – look out for your copy in your next order! Packed with the latest releases, the Bulletin is your essential guide to new titles for the new year. Featuring new releases from Nick Page, Rick Warren and John MacArthur. If your copy hasn’t arrived yet you can click here to view it online.


Encourage Compassion this Christmas!

BRF, Compassion UK and Christian Bookshops working together to bring relief to vulnerable children around the world

BRF are contributing 10% of the cover price of every children’s title sold from their Barnabas Christmas selection to Compassion’s Child Survival Programme. This unique partnership aims to raise in excess of £5,000.

Is your shop involved? We have arranged advertising for the Encourage Compassion this Christmas! promotion that will reach over 500,000 people across the UK, including adverts in Life and Work, Inspire, The Baptist Times, Woman Alive and Keep the Faith. Interviews about the campaign are being broadcast on UCB and Trans World radio.

What do you need to do to be involved? Contact Rebecca Fillis at BRF to arrange your see-safe pack of books, leaflets, bookmarks, poster, stickers and media pack to support the promotion. Email rebecca.fillis@brf.org.uk or telephone 0800 169 9005.


Novellos Calendars – 45% discount!

We’re now offering 45% discount on Novellos Calendars including:

9783866030848 Friends 2011 Engagement Calendar
9783932640803 Cats 2011 Creation Postcard Calendar
9783932640872 Good Shepherd 2011 Postcard Calendar
9783936673401 Celebration 2011 Appointment Calendar

Offer ends 31st December 2010. Available through www.STLDistribution.co.uk, SyneRgi, Customer Services (phone 0800 28 27 28 or fax 0800 28 25 30) or your Area Sales Manager.



40% DISCOUNT on Common Worship Lectionary 2010/2011


The new Lectionary starts this weekend and is essential for the Anglican Church. We’re pleased to be able to offer you 40% discount on the Church House Publishing’s Common Worship Lectionary 2010/2011 (ISBN 9780715121665). through www.STLDistribution.co.uk, SyneRgi, Customer Services (phone 0800 28 27 28 or fax 0800 28 25 30) or your Area Sales Manager. While stocks last.


Christmas Opening Hours
As the seasonal rush approaches, not only are we offering free carriage we are also able to offer a same-day-despatch service up to and including the 22nd December. To make life a little easier for you, from Monday 29th November until Wednesday 22nd December 2010 we will also be extending our phone/fax order deadline from 2.30pm to 3pm.

Friday 24th December Closed from 14:00
Saturday 25th December Closed
Sunday 26th December Closed
Monday 27th December Closed
Tuesday 28th December Closed
Wednesday 29th December 08:00 – 17:00
Thursday 30th December 08:00 – 17:00
Friday 31st December 08:00 – 17:00
Saturday 1st January Closed
Sunday 2nd January Closed
Monday 3rd January Closed
Tuesday 4th January Open as usual

Friday, 19 November 2010

42% and 45% Autumn Offers + Little & Often Ordering


We have huge discounts across a wide range of publishers for you to choose from in our Autumn Offers.


45% discount on US titles – including:

9780840700537 NKJV Gift And Award Red Letter Flexi Burgundy

9780310266174 Take Two PB
9780310717867 Premiere PB
9780736923583 The Power Of Praying Through The Bible PB


42% discount on UK titles – including:

9781845503734 Lifesong
9781857929362 Focus On The Bible: 2 Chronicles
9780852346112 What The Bible Teaches About Guidance
9780852346679 Catch The Vision

These discounts are available through all STL Distribution ordering channels:·
Visit www.STLDistribution.co.uk to view the full list of products included and to order
· Synergi
· Call 0800 28 27 28
· Fax 0800 28 25 30
· Speak to your Area Sales Manager

This is the perfect opportunity to stock up. If you wish to place a large order speak to your Area Sales Manager to find out about further discounts on higher volume orders.

The Autumn Offers end 31st December 2010.
These new promotions offer you improved discounts and replace the ASM Promotions that were previously only available online and through your Area Sales Manager.

Ordering little & often in the run-up to Christmas
STL Distribution
has been working hard to improve our service to you for the Christmas rush by focussing on improving our availability. All orders placed before 2.30pm or 4pm (web/Synergi) will be despatched same day!

To maximise the benefit of our same-day-despatch service, we would recommend that, where possible, you place orders for multiple, rather than single, items to ensure your order is posted via FedEx to arrive the following day*. The rule of thumb for FedEx orders is 1kilo (or 2 or 3 good sized books). The majority of smaller orders are sent out via Royal Mail.

To improve things further – from 29th November – 22nd December we will be:
· Extending our phone order deadline from 2.30 to 3pm.
· Orders placed right up to the 22nd of December will be despatched same day!
· Small orders will be sent FIRST CLASS via Royal Mail


*Please note that our service guarantee is for same-day despatch of your orders. Our main carriers FedEx offer an excellent next day delivery to most stores in the UK, principally excepting the Highlands & Islands. For small packets the Royal Mail 1st class service remains the best option, often achieving next day delivery, but without guarantee.

Stock Update
This week we’ve had a number of large deliveries from suppliers including, Navpress, Kingsway, Hodder, Norwich B&M, Integrity, Harper Collins, Zondervan, Moody,Thomas Nelson, SU, Lion Hudson, Destiny Image US, CWR, EP, Group, Day One, HHP and Concordia. The following key titles are now on free stock and available to order:

9781444701326 Words Of Life January - April 2011
9780007349845 Children Of God Story Bible
9781418543471 KJV Gift Bible Cobalt
0967188901 Every Day With Jesus January - February 2011
9781905893287 Words For Today 2011
9781905893270 Light For Our Path 2011
9781414302065 NLT Gift Award Imitation Leather

______________________________

Great Christmas product from Eikon Bible Art!

Eikon Bible Art

We are offering a 50% trade discount on the following Christmas titles. Ideal resources for schools, Sunday schools and churches to use as part of their Christmas celebrations.

Christmas Story Images DVD

The Christmas Story

Images DVD-ROM
5060209840673

£9.99

Legends of Faith Comic #4

The Christmas Story

Legends Of Faith Comic
Issue 4
9781907731068

£1 each
__________________________________________

Wednesday, 10 November 2010

Autumn offers



Make the most of our Autumn Offers
We have huge discounts across a wide range of publishers for you to choose from in our Autumn Offers.

45% High Discount

45% discount on US titles – including:
9780849946684
Out Live Your Life

9781414336848
Her Daughter’s Dream
9780718027728 NCV Youth Bible Sunburst
9781615212798 The Message Remix New Testament

42% High Discount


9780852346976 Jesus: Dead Or Alive?
9780852346501 Why Twenty Seven?
9781845503222 Jesus Helps His People
9781845501457
Voices Against Slavery

These discounts are now available through all STL Distribution ordering channels:
Visit www.STLDistribution.co.uk to view the full list of products included and to order
• SyneRgi

• Call 0800 28 27 28
• Fax 0800 28 25 30

• Speak to your Area Sales Manager

This is the perfect opportunity to stock up. If you wish to place a large order speak to your Area Sales Manager to find out about further discounts on higher volume orders.

The Autumn Offers end 31st December 2010.

These promotions offer you improved discounts and replace the ASM Promotions that were previously only available online and through your Area Sales Manager.

Stocking up for Christmas
We are in the process of stocking up with products from all our suppliers with the aim of significantly increasing product availability in the run up to Christmas. As the seasonal rush approaches, you can be confident of meeting customer demands and topping up your stock levels through STL Distribution.
Also, not only are we offering free carriage we are also able to offer a same-day-despatch service up to and including the 22nd December. To make life a little easier for you, from Monday 29th November until Wednesday 22nd December 2010 we will also be extending our phone/fax order deadline from 2.30pm to 3pm.

Christmas opening times
Friday 24th December /Closed from 14:00
Saturday 25th December/Closed
Sunday 26th December/Closed
Monday 27th December/Closed
Tuesday 28th December/Closed
Wednesday 29th December/08:00 – 17:00
Thursday 30th December/08:00 – 17:00
Friday 31st December/08:00 – 17:00
Saturday 1st January - Closed
Sunday 2nd January - Closed
Monday 3rd January - Closed

Tuesday 4th January - Open as usual


Wednesday, 3 November 2010

Increased stock available / October winners Golden Ticket

Increased Stock Availability – ready for Christmas

We are in the process of stocking up with products from all our suppliers with the aim of significantly increasing product availability in the run up to Christmas. As the seasonal rush approaches, you can be confident of meeting customer demand and topping up your stock levels through STL Distribution.

Also, not only are we offering free carriage we are also able to offer a same-day-despatch service up to and including the 22nd December. To make life a little easier for you, from Monday 29th November until Wednesday 22nd December 2010 we will also be extending our phone/fax order deadline from 2.30pm to 3pm.


Stock Update
We recently had deliveries of the following key titles which are now on free stock and available to order:

9780715121672 Common Worship Lectionary Large Print 2010-2011
9781905893270
Light For Our Path 2011
9781905893287
Words For Today 2011


Is there a Golden ticket in  your delivery?
Golden Ticket Winners

We’re very pleased to announce the October winners of our Golden Ticket give away!

Gold Ticket – Christian Bookshop Letchworth
Silver Ticket – Green Pastures
Bronze Ticket – Amazing Grace

Amazing Grace write:

"Dear STL Distribution

I just wanted to write and thank you for this wonderful prize. This gift was such a wonderful surprise and has given us a great boost here in our small independent shop in Wellingborough.

It's great to see STL Distribution supporting the Christian Retailer, however large or small, in this way.

May God Bless You,
Janet"

Don’t forget to look out for a Gold, Silver or Bronze ticket in orders throughout November!


John Ritchie products now available from STL Distribution

Broadman & Holman, Eikon and John Ritchie Publishing products have now been transferred from Kilmarnock to Carlisle and you can now order any of these products directly from STL Distribution via Customer Services, SyneRgi, STLDistribution.co.uk or your Area Sales Manager.


Further publishers will be available mid November including Gospel Folio Press and Twin Sisters.


Status Code Descriptions

In order to provide you with more detailed information regarding product availability, we have amended our status code descriptions slightly.


To view the updated status codes click here www.stldistribution.co.uk and scroll right down to the bottom of this FAQ page.

Wednesday, 27 October 2010

John Ritchie products now available from STL Distribution

John Ritchie products now available from STL Distribution

Broadman & Holman, Eikon and John Ritchie Publishing products have now been transferred from Kilmarnock to Carlisle and you can now order any of these products directly from STL Distribution via Customer Services, SyneRgi, STLDistribution.co.uk or your Area Sales Manager.




50% High Discount

Autumn Offers – ASM discount

We have huge discounts across a wide range of publishers for you to choose from in our Autumn Offers. With 45% discount on US titles and 42% on UK titles these promotions are now available through all ordering channels – www.STLDistribution.co.uk, SyneRgi, Customer Services (call 0800 28 27 28 or fax 0800 28 25 30) or through your Area Sales Manager.

9780310266273 Take Four PB

9781414336848
Her Daughter’s Dream PB

9783932640872
Good Shepherd 2011: Postcard Calendar

9780736926881
Power Of A Praying Life PB

9781414314129
NLT One Year Bible For Women HB

9780718027735
NCV Youth Bible Purple HB

This is the perfect opportunity to stock up. If you wish to place a large order speak to your Area Sales Manager to find out about further discounts on higher volume orders.

The Autumn Offers end 31st December 2010.

These new promotions offer you improved discounts and replace the ASM Promotions that were previously only available online and through your Area Sales Manager.

Operation World – now in stock!!!





operation World 7th edition now available to order
The 7th Edition of Operation World arrived in our warehouse yesterday and is now on free stock.


Paperback – 9781850788621 – Introductory Price £12.99

Hardback – 9781850788614 – £19.99

Tuesday, 26 October 2010

October's 'Golden Ticket' promotion

Don't forget to check your deliveries from STL Distribution; every month we're giving away £950 worth of free orders through golden, silver and bronze tickets.

Friday, 22 October 2010

Operation World coming 26th October



We can now confirm we will be receiving Hardback and Paperback copies of the 7th edition of Operation World on the 26th October.

Thursday, 21 October 2010

DON’T MISS OUR NEW AUTUMN OFFERS!


We have huge discounts across a wide range of publishers for you to choose from in our Autumn Offers.

• 45% discount on US titles – including titles by Karen Kingsbury, Francine Rivers, Max Lucado and the full range of Message Bibles.


42% discount on UK titles – CFP and EP Books.
These discounts are now available through all STL Distribution ordering channels :

· www.stldistribution.co.uk
· Synergi
· Call 0800 28 27 28
· Fax 0800 28 25 30
· Speak to your Area Sales Manager

This is the perfect opportunity to stock up. If you wish to place a large order speak to your Area Sales Manager to find out about further discounts on higher volume orders.
The Autumn Offers end 31st December 2010.

These new promotions offer you improved discounts and replace the ASM Promotions that were previously only available online and through your Area Sales Manager.


Over 100 Retail Partners!

Over one hundred accounts have now joined the Retail Partner Programme and are already taking advantage of the improved discounts, consumer promotions and business support available. Speak to your ASM to find out how you can join.


John Ritchie product now available through STL Distribution

Further to last week’s communication regarding the transfer of John Ritchie trade distribution activity to Carlisle, we are now in the process of bringing stock from Kilmarnock in to the Carlisle warehouse.

Broadman & Holman, Eikon, John Ritchie Publishing and Nelson products have already been transferred to Carlisle. You can now order any of these products directly from STL Distribution via Customer Services or your Area Sales Manager. They will be available on Synergi from Friday.

Please be aware that if you have backorders for these products placed with John Ritchie, these will be supplied from Carlisle from this week.

The stock from the remaining publishers supplied by John Ritchie will transfer over the coming weeks – look out for further announcements each week.

Operation World
Operation World Brand New Edition

The paperback and hardback versions of the 7th edition of Operation World should be in our warehouse by Tuesday 26th October.


Stock Update

This week we’ve had deliveries from a number of suppliers including, HarperCollins, Elevation, Wildgoose, Kingsway, EP, Thomas Nelson, Baker, SU, Alban, Moody, Integrity, CWR, LionHudson, Kevin Mayhew, Tyndale, SPCK, Concordia and Zondervan. The following key titles are on now on free stock and available to order:

9780006280606 Screwtape Letters
9780007286034 Complete Mission Praise

9780007237142 ESV Study Bible HB
9780849946127 Live To Make A Difference
9780802473158 Five Love Languages
602341003391 Fireproof DVD

Thursday, 14 October 2010

John Ritchie Ltd – Trade Announcement


JOHN RITCHIE LIMITED – TRADE ANNOUNCEMENT

The past 12 months have been a period of significant growth for the Kilmarnock based company, John Ritchie Limited. As part of its ongoing business development, it acquired Penfold Card & Gift in Bicester, Eikon Bible Art and most recently the STL Distribution business in Carlisle at the start of 2010.

The priority over the first 6 months of this year was to stabilise the distribution business and carry out a strategic review of the new expanded organisation to determine its future direction.

After consultation with a small number of staff in Kilmarnock, John Ritchie Ltd is now proposing to further enhance its service to the UK Christian retail trade by integrating all Ritchie trade distribution operations into the Carlisle warehouse. This re-organisation will enable Ritchie to provide a consolidated ordering facility and more efficient supply of products to its trade customers. The existing Kilmarnock site will focus on developing its Publishing and Retailing functions.

Ken Munro, CEO of John Ritchie Ltd said: “I believe this re-organisation of activities is essential in order to improve efficiency and further enhance the excellent support for all our customers. John Ritchie Publishing enjoys an important heritage within Scotland and Northern Ireland and it is our intention to further support this core market through our retailing and publishing activities. STL Distribution offers unparalleled service levels to the UK Christian book trade. By bringing the RItchie's stock range into Carlisle we will continue to strengthen and broaden the product range we bring to market.”

The majority of stock will be transferred to Carlisle by mid-October, at which point all order enquiries should be directed to STL Distribution. Further details will follow shortly for Ritchie trade accounts that do not have accounts with STL Distribution.