STL Distribution: 30 Mar 2010

Tuesday, 30 March 2010

New Daily Specials and Informix Reminder

Daily Specials - available from Monday 29th March

This week you can get up to 45% discount on all these new Daily Specials including bestsellers such as The Shack and Purpose Driven Life. Available only through the website

www.STLDistribution.co.uk or by calling Customer Services (0800 28 27 28).

Please be aware that, due to the switch over to Informix, Customer Services will be unable to take orders for daily specials after 2.30pm on Wednesday 31st March. Daily specials will resume next week.

9780340979495 The Shack PB
9780340954386 The Happiness Secret
9780310239277 If You Want To Walk On Water PB
9780007284283 GNB New Sunrise New Edition PB
9780310287544 The God I Don't Understand PB
9781853455001 Life With Lucas 2 PB
9780007166664 Unlocking The Bible PB
9780310285540 Living Water PB
9780310210740 Purpose Driven Life PB

Wholesale Promotions

Don't miss out on great offers on UK and US wholesale products - including 38% discount on bestselling books by Gary Chapman.

9780802473158 The Five Love Languages
9780802473622 The Five Love Languages Gift Ed
9780802472755 God Speaks Your Love Language

For the latest offers click on the Promotions tab at www.STLDistribution.co.uk
These offers are only available online or through your Area Sales Manager.

Just to remind you - the 'Go Live' date for Informix will be Tuesday 6th April. The switchover will be phased over several days. The timetable below outlines the phases involved and the ordering implications you should be aware of.

You can continue to place orders throughout the switchover via Synergi, fax 0800 28 25 30 or by calling Customer Services on 0800 28 27 28. Any orders placed between Thursday 1st April and Monday 5th April will be stored until they can be processed on Tuesday 6th April.

Account Number Change

Your account number will revert back to your previous Informix number from 1st April 2010. A reminder of your account number (or a new number if you didn't have one previously) has been sent to you by post. If you have not received your letter, please contact Customer Sevices on 0845 705 6568.

Synergi Users

You should have received an email from Daphne Libby explaining how to upgrade your Synergi package. This will automatically switch over to your new account number. If you have not received your email, please contact the IT helpdesk on (01228) 611888.

Accounts Information

From Tuesday 6th April, please be aware that all new invoices and credit notes issued from John Ritchie t/a STL Distribution will be reverting to the Informix format.

Statements will be produced in the Informix format from the end of March, and will show only invoices and credit notes due to John Ritchie Ltd t/a STL Distribution. Unfortunately there has been a delay with producing the pre-printed statement paper, so you may receive some on blank paper temporarily.

Backorders

The majority of backorders will have been migrated from SAP to the Informix system by 'Go Live'. If you have any questions regarding your backorders during this period, please contact Customer Services on 0845 705 6568.

We are confident that this change-over will go smoothly. Our goal is to be up and running by the 6th April with minimal disruption to your business. As we make progress throughout the transition we will keep you updated via our blog.

Please remember the team here in Carlisle in your prayers as they undertake this project.