STL Distribution has been in discussion with suppliers about VAT-able items and are pleased to tell you that, in the main we will be absorbing the increase by reducing the pre-VAT prices so that the RRP remains unaltered. eg. a £14.99 CD - currently £12.76 plus 17.5% VAT will become £12.49 plus 20% VAT = £14.99
In order to prepare for the VAT changes it is necessary for our computer system to be taken down over New Year’s Day for essential maintenance.
Orders placed by the order deadline (2.30pm phone/fax and 4pm electronic) on Friday 31st December will receive the 17.5% VAT rate. Orders placed after the deadline will be processed and invoiced on 4th January and VAT-able items will incur 20% rate*.
If you have any questions about this please speak to Customer Services on email@example.com or 0845 705 6568
*Please note: for web orders only – any orders placed between 4pm on 31st December to 9am 3rd January 2011, may incur 20% VAT but the cost price will be based on the 17.5% VAT due to timing of the cost price change on the STL system. We recommend no orders are placed from 4pm on 31st December until 9am on 3rd of January.