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Wednesday, 6 January 2010

Snow problem? No problem in Carlisle! - UPDATE

Snow has hit the UK and is causing chaos! We hope that you are not being disrupted too badly.

We’re happy to say that, although we’ve had plenty of snow, we are operating as normal with orders being despatched daily, however, deliveries are subject to local weather conditions.

We are in daily communication with our freight forwarder (FedEx) and as they make us aware of any depot closures we will keep you in formed on this blog.

Don’t forget, all orders placed by 2.30pm (phones) or 4pm (electronic) are being despatched the same day.

If you have any queries our friendly Customer Service team are on hand 6 days a week – call 0800 28 27 28.

We have received the following update today from FedEx regarding potential disruption to deliveries:
The following depots have reported severe weather, heavy snowfall, impassable roads (especially in rural areas), icy road conditions and freezing conditions, therefore deliveries and collections will be affected:-

Exeter (15/115), Belfast (64), Cardiff (27), Slough (95/195), Byfleet (7/319), Swansea (28/98), Fareham (11/84), Sleaford (43), Camberley (18), Bristol (17), Swindon (83), Launceston (16/72/81/172), Scunthorpe (47), Croydon (1/77), Brighton (3), Sittingbourne (8/5), Tunbridge Wells (9/10), Park Royal (19/119), Chelmsford (20/21), Harlow (23), Aylesbury (24/124), Beckton (80/105), Hornsey (96/196/396), Central London (180/176), Dartford (305/76), Liverpool (42), Manchester (44), Knaresborough (48), Hull (49), Leeds (50), Chorley (51), Kendal (52), Middlesborough (55), Newcastle (56/156), Littleborough (90), Gretna (54/58), Kilmarnock (59), Cumbernauld (60/87), Dundee (61), Aberdeen (62/67/69), Glasgow (71/171), Edinburgh (85), Cowdenbeath (86), Inverness (88/89), Spilsby (143), Norwich (22), Kings Lynn (75), Ipswich (101) and Cambridge (37/137).

Our apologies once again for any inconvenience caused - if you have a query on a specific order please contact our customer service team directly in the normal manner.

Kind Regards,
STL Distribution blog team