Dear Customer
We have recently identified some issues with a delivery of Zondervan titles from the USA. We have informed EPOS suppliers of the necessary conversion to be performed when ordering these titles. If you are a Synergi user, you will not be affected as Synergi already performs the correct code conversion.
Zondervan have also issued the following statement regarding the problem:
Further to our previous statement concerning stickers, I regret that some Zondervan books have been stickered with an incorrect code over the existing barcode. Rather than the ISBN-13 number that appears at the top of the sticker, the barcode is the 12 digit UPC printed at the bottom of the sticker. This has been immediately rectified on any subsequent books coming out of the Zondervan warehouse, I would like to sincerely apologise for this, which was down to human error. Ian Matthews Zondervan
If you do have any issues please contact IBS-STL customer services in the first instance.
Warm Regards
Steve Apted
Supply Chain and Distribution Director
Tuesday, 31 March 2009
Tuesday, 24 March 2009
Fierce stock changeover
Dear Customer
As I’m sure you are aware Fierce have recently merged with Kingsway. Due to essential work to move ownership of Fierce product to Kingsway, Fierce product will not be available for immediate despatch on Wednesday 25th March. Product ordered will be backordered and despatched with subsequent orders. Fierce stock will be available again for immediate despatch from Thursday 26th March. Please accept my apologise for any inconvenience caused by this essential work.
The good news is that you will now be able to order the entire Fierce product range through STL Distribution. We have ordered up all our stocks and we hope to have everything available on free stock within the next couple of weeks.
Warm Regards
STL Blog Team.
As I’m sure you are aware Fierce have recently merged with Kingsway. Due to essential work to move ownership of Fierce product to Kingsway, Fierce product will not be available for immediate despatch on Wednesday 25th March. Product ordered will be backordered and despatched with subsequent orders. Fierce stock will be available again for immediate despatch from Thursday 26th March. Please accept my apologise for any inconvenience caused by this essential work.
The good news is that you will now be able to order the entire Fierce product range through STL Distribution. We have ordered up all our stocks and we hope to have everything available on free stock within the next couple of weeks.
Warm Regards
STL Blog Team.
Monday, 16 March 2009
Tuesday, 10 March 2009
Thursday, 5 March 2009
Fedex Weather Update
Fedex Deliveries 5th March
Please note that the following areas are experiencing disruption to deliveries today:
Poole (13) have advised that they have experienced heavy snowfall throughout their region which has resulted in the closure of the A35, therefore some deliveries may be affected.
Exeter (15/115) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Launceston (16/72/81/172) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Fareham (11/12/84) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Camberley (18) have advised that they are currently experiencing heavy snowfall and poor weather conditions in the GU postcode region, therefore some deliveries may be affected.
Weston (14) have advised that they are currently experiencing heavy snowfall and poor weather conditions in the TA postcode region, therefore some deliveries may be affected.
If you have any queries over your orders please contact our customer service team in the normal way.
Warm Regards
STL Blog Team
Please note that the following areas are experiencing disruption to deliveries today:
Poole (13) have advised that they have experienced heavy snowfall throughout their region which has resulted in the closure of the A35, therefore some deliveries may be affected.
Exeter (15/115) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Launceston (16/72/81/172) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Fareham (11/12/84) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Camberley (18) have advised that they are currently experiencing heavy snowfall and poor weather conditions in the GU postcode region, therefore some deliveries may be affected.
Weston (14) have advised that they are currently experiencing heavy snowfall and poor weather conditions in the TA postcode region, therefore some deliveries may be affected.
If you have any queries over your orders please contact our customer service team in the normal way.
Warm Regards
STL Blog Team
Tuesday, 3 March 2009
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