Tuesday, 10 March 2009
Thursday, 5 March 2009
Fedex Weather Update
Fedex Deliveries 5th March
Please note that the following areas are experiencing disruption to deliveries today:
Poole (13) have advised that they have experienced heavy snowfall throughout their region which has resulted in the closure of the A35, therefore some deliveries may be affected.
Exeter (15/115) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Launceston (16/72/81/172) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Fareham (11/12/84) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Camberley (18) have advised that they are currently experiencing heavy snowfall and poor weather conditions in the GU postcode region, therefore some deliveries may be affected.
Weston (14) have advised that they are currently experiencing heavy snowfall and poor weather conditions in the TA postcode region, therefore some deliveries may be affected.
If you have any queries over your orders please contact our customer service team in the normal way.
Warm Regards
STL Blog Team
Please note that the following areas are experiencing disruption to deliveries today:
Poole (13) have advised that they have experienced heavy snowfall throughout their region which has resulted in the closure of the A35, therefore some deliveries may be affected.
Exeter (15/115) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Launceston (16/72/81/172) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Fareham (11/12/84) have advised that they are currently experiencing heavy snowfall and poor weather conditions throughout their region, therefore some deliveries may be affected.
Camberley (18) have advised that they are currently experiencing heavy snowfall and poor weather conditions in the GU postcode region, therefore some deliveries may be affected.
Weston (14) have advised that they are currently experiencing heavy snowfall and poor weather conditions in the TA postcode region, therefore some deliveries may be affected.
If you have any queries over your orders please contact our customer service team in the normal way.
Warm Regards
STL Blog Team
Tuesday, 3 March 2009
Wednesday, 25 February 2009
STL Distribution System Update
Hi All
Its now been a few weeks since my last system update so I wanted to let you know how our team is progressing through the issues we have been experiencing.
Returns
Four weeks ago we were still working on returns received at the end of October. This week we are working on returns received in the second week of January. Normally we would expect to process returns within three weeks, so we are still not there yet but we have reduced the backlog by five weeks.
Receiving
We have improved our turnaround time from eighteen working days at the beginning of January, to ten working days on most wholesale product from the UK and US. This is helping to improve our fill rate however we do still have a way to go before we are back to our normal standards of service in this area.
Backorders
Single line backorders are still occuring; however we have seen a substantial reduction in the incidence. Our team along with consultants from SAP are continuing to work on resolving the residual issues.
I want to thank you all again for your continued patience and understanding with STL. Please continue to feedback your comments to our team, as your comments have been extremely useful in identifying issues that need to be resolved.
Warm Regards
STL Blog Team
Its now been a few weeks since my last system update so I wanted to let you know how our team is progressing through the issues we have been experiencing.
Returns
Four weeks ago we were still working on returns received at the end of October. This week we are working on returns received in the second week of January. Normally we would expect to process returns within three weeks, so we are still not there yet but we have reduced the backlog by five weeks.
Receiving
We have improved our turnaround time from eighteen working days at the beginning of January, to ten working days on most wholesale product from the UK and US. This is helping to improve our fill rate however we do still have a way to go before we are back to our normal standards of service in this area.
Backorders
Single line backorders are still occuring; however we have seen a substantial reduction in the incidence. Our team along with consultants from SAP are continuing to work on resolving the residual issues.
I want to thank you all again for your continued patience and understanding with STL. Please continue to feedback your comments to our team, as your comments have been extremely useful in identifying issues that need to be resolved.
Warm Regards
STL Blog Team
Monday, 23 February 2009
High Discount Offers
Warm Regards
STLD Blog Team
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