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Tuesday, 7 December 2010

STL Distribution website - Wednesday 8th Dec - essential maintenance

Essential Website Maintenance

Wednesday 8th December

Please be advised that from 4.30pm on Wednesday 8th December, the STL Distribution website will be temporarily unavailable for a short period of time whilst essential site maintenance is undertaken. All other ordering channels will remain unaffected.

It is anticipated that the website will be taken down for approximately three hours. However, as the site is switched back on it may take slightly longer for all customers to see the site as the switch-on propagates to different parts of the country.

Any web orders placed up until the 4pm order deadline on Wednesday 8th December will be processed as normal. Anything placed after this time will be processed when the website is back up and running.

Please note this maintenance is only affecting the website. All other ordering channels, including Phone/Fax, SyneRgi etc will operate their usual service. If you have any queries our customer services department will be on hand, during normal working hours to receive your calls and take orders for you.

This essential maintenance is necessary for the website to function effectively and our internet service provider has scheduled work in accordance with their constraints. We are working very closely with them to ensure the timing of this change has minimal impact on our service to you or your convenience.

If you have any queries or concerns please contact Customer Services department by email or by calling 0845 705 6568.

Fed Ex deliveries - Tuesday morning snow update

Our UK delivery service (FedEx) has given us the news update below.

The following depots have reported incidents of severe weather throughout their regions, including icy roads, abandoned vehicles, impassable arterial routes and/or heavy snowfall:- Edinburgh (85), Aberdeen (62), Glasgow (71 - No despatches today), Inverness (88/89), Dundee (61), Cowdenbeath (86), Cumbernauld (60), Kilmarnock (59), Gretna (54), Kendal (52), Scunthorpe (47), Belfast (64),

The following depots are experiencing severe weather conditions throughout their regions, including icy roads and backlogs of freight:- Croydon (1/77), Brighton (3), Dartford (5), Byfleet (7), Sittingbourne (8), Tunbridge Wells (9/10), Chelmsford (20).

The following depots are experiencing severe weather conditions throughout their regions, including icy roads:- Knaresborough (48), Hull (49), Leeds (50), Newcastle (56/156), Littleborough (90), Chester (41/45), Liverpool (42), Manchester (44), Chorley (51), Middlesborough (55),

Leeds (50) have advised that their vehicle covering route 14 has broken down, therefore deliveries to LS11 and BD11 postcodes may be affected.

If you have any queries regarding the above please email

Kind Regards,
STL Distribution blog team