We are pleased to report that the implementation of Informix has gone very smoothly and orders are being entered and processed as usual. As you might expect with a project of this size, there have been some minor issues to resolve, which are in the process of being addressed. The majority of these relate to internal functions which will not affect you, but please be aware of the following which relates to backorders.
Promotional Discounts on Backorders
During the course of our backorder migration process, there were a small number of scenarios where we could not completely automate every aspect. This has affected a number of promotional discounts and in these circumstances your normal trade discount will have defaulted.
We are currently working through these backorders manually to update them to the correct promotional discount. However, if you come across any incorrect discounts on your invoices please contact Customer Services on 0845 705 6568 (calls charged at local rate) who will be happy to arrange a credit.
Please accept our apologies for any inconvenience caused.
Stock Update
This week we’ve had large deliveries from a number of suppliers including Tyndale, Kingsway, Zondervan, Thomas Nelson, Harper Collins, Random House, Gospel Light and Moody. Our warehouse team are working hard to process these as quickly as possible and the following key titles are now available to order:
9780842300520 The Atonement Child
9781414321523 Sons Of Encouragement Omnibus Edition
9780785289098 Captivating PB
9780849921025 Facing Your Giants
9780840726858 KJV Gift Award Bible Leatherflex Black
9780785287964 Wild At Heart PB
9780006280545 Mere Christianity PB Re-issue
9780007166664 Unlocking The Bible PB
9780007843992 Good News Rainbow HB 2009 Ed – Bulk Pack of 20
9780007844005 Good News Sunrise HB 2009 Ed – Bulk Pack of 20
9780007844012 Good News Sunrise PB 2009 Ed – Bulk Pack of 20
FREE CARRIAGE on all UK orders
As a thank you for your patience during the switch over to Informix, we are offering free carriage on all UK orders until Friday 30th April 2010.
Kind Regards
STL Distribution
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