Fed Ex deliveries - afternoon Wednesday delivery update

Our UK delivery service (FedEx) has given us the news update below.

Heavy Snowfall and icy road conditions have been reported throughout the UK, resulting in many inaccessible roads, particularly in rural areas.

Deliveries will be affected at all depot sites, particularly in the South West, Northern and Central locations.

The depots affected are:- Exeter (15/115), Launceston (16/72/81/172), Swansea (98/28), Cardiff (27), Swindon (83), Camberley (18), Chester (41/45), Knaresborough (48), Middlesbrough (55), Newcastle (56/156), Liverpool (42), Manchester (44), Hull (49), Leeds (50), Chorley (51), Littleborough (90), Cumbernuald (60), Aberdeen (62), Cowdenbeath (86), Belfast (64), Leicester (38), Nottingham (139), Wellingborough (68), Sheffield (46), Norwich (22), Ipswich (101), Banbury (25), Worcester (30)

If you have any queries regarding the above please email ukcsenquiries@fedex.com

Kind Regards,
STL Distribution blog team

VAT increase – January 4th 2011

You will be aware that VAT is set to increase to 20% from 4th of January 2011.
STL Distribution has been in discussion with suppliers about VAT-able items and are pleased to tell you that, in the main we will be absorbing the increase by reducing the pre-VAT prices so that the RRP remains unaltered.

eg. a £14.99 CD - currently £12.76 plus 17.5% VAT will become £12.49 plus 20% VAT = £14.99

In order to prepare for the VAT changes it is necessary for our computer system to be taken down over New Year’s Day for essential maintenance.
Orders placed by the order deadline (2.30pm phone/fax and 4pm electronic) on Friday 31st December will receive the 17.5% VAT rate. Orders placed after the deadline will be processed and invoiced on 4th January and VAT-able items will incur 20% rate*.
If you have any questions about this please speak to Customer Services on serviceline@stl.org or 0845 705 6568

*Please note: for web orders only – any orders placed between 4pm on 31st December to 9am 3rd January 2011, may incur 20% VAT but the cost price will be based on the 17.5% VAT due to timing of the cost price change on the STL system. We recommend no orders are placed from 4pm on 31st December until 9am on 3rd of January.

Images on our website

Due to a temporary fault, product images are missing on our website, stldistribution.co.uk.

The website is fully functional: you can log in and any orders you place will be processed as normal.

Images should be restored over this weekend.

Fed Ex deliveries - Friday afternoon weather update

Our UK delivery service (FedEx) has given us the news update below.

The following depots have reported receiving heavy snowfall has been reported in their regions, therefore deliveries will be affected:- Gloucester (26 - all GL and HR9 postcodes affected), Cardiff (27 - all CF, NP and LD postcodes affected), Launceston (16/72/81/172), Swansea (28/98/45 - No despatches today), Exeter (15/115), Aylesbury (24/124), Hornsey (96/196)

Newcastle (56/156) has advised that their vehicle on route 50 has broken down; therefore some deliveries to SR3 may be affected.

Hornsey (96/196) have advised that their vehicle covering route 34 has broken down, therefore some deliveries may be affected.

Leeds (50) has advised that their vehicle covering route 19 has broken down, therefore some deliveries to LS12 may be affected.

Inverness (88/89) has advised that all the ferries have been suspended due to high winds; as a result all depot 88 consignments will be affected. The high winds are also causing many of their roads (including the main trunk road (A9) north of Inverness) to be closed due to drifting and blizzard conditions. As a result they will only be offering a limited delivery service for area 89 today.

Belfast (64) have advised that due to heavy snowfall throughout their region, deliveries may be affected.

Aberdeen (62/67/69) have advised that due to heavy snowfall, no rural areas will be attempted today. The A92 and A96 are currently closed, causing further delays.

The following depots have reported receiving icy conditions and light snow throughout their region, therefore deliveries may be affected:- Liverpool (42), Chester (45), Knaresborough (48), Leeds (50), Middlesbrough (55), Newcastle (56/156).

If you have any queries regarding the above please email ukcsenquiries@fedex.com

Kind Regards,
STL Distribution blog team

Last day for ordering pre-Christmas 22 Dec / Autumn offers end 31 Dec

Our Autumn Offers promotions end on 31st December. See below for up to 45% discount on these key titles.

9780310266266 Take Three PB
9780310247562 Ever After PB
9780310208136 The Purpose Driven Church PB
9780736917223 A Book Of Prayer HB
9781857929362 Focus On The Bible: 2 Chronicles
Look out for our Winter Warmers promotions in the New Year.

Christmas Opening Hours

Just a reminder that the last day for ordering for same-day-despatch is 22nd December (3pm for phone/fax orders and 4pm for electronic orders).
Our Christmas opening hours are as follows:

Friday 24th December Closed from 14:00
Saturday 25th December Closed
Sunday 26th December Closed
Monday 27th December Closed
Tuesday 28th December Closed
Wednesday 29th December 08:00 – 17:00
Thursday 30th December 08:00 – 17:00
Friday 31st December 08:00 – 17:00
Saturday 1st January Closed
Sunday 2nd January Closed
Monday 3rd January Closed
Tuesday 4th January Open as usual