4th December

Today we have, in the main, been picking orders placed on Monday 1st December and by this evening will have begun Tuesday 2nd December 2008. Whilst I acknowledge this is not a same day despatch, please be assured we continue to work hard in getting back to this level as soon as we physically can.
VAT - Over the past week we have contacted all our suppliers to ask what their intentions are with regard to reducing the RRP on titles affected by VAT. Most have come back to us, with the majority reducing their RRP’s and I would like to re-emphasise that we are passing this saving on to you. We uploaded over 30,000 price reductions over the past week and I am also pleased to say that we will now be able to pass on VAT savings for all back-orders placed before, but despatched after, the 1st December!
Finally I would like to, once again, apologise for the on-going inconvenience.